Terms & Conditions

Last updated: July 17, 2025

Welcome to the Mermaid Cosmetics website and online store (the Site). These Terms & Conditions (“Terms”) govern your access to and use of our Site, products, services, and any tools or features offered by us (collectively, “Offerings”). Please read them carefully. By using our Site, you accept and agree to be bound by these Terms, our Privacy Policy, and any additional terms that apply to specific features. If you do not agree, you are not authorized to access or use our Offerings.

1. Privacy

Your privacy matters. Our Privacy Policy explains how we collect, use, share, and protect your personal information. Please review our (Mermaid Cosmetics Privacy policy Hyperlink) so that you may understand our privacy practices.

2. Products & Services for Personal Use

All products, samples, and services are for your personal or professional (individual) use only. Resale or commercial use of our products without prior written consent is prohibited. We may limit orders or cancel transactions exceeding personal-use quantities.

All Mermaid Cosmetics products are provided for cosmetic use only. Results may vary between individuals. If any irritation, redness, or allergic reaction occurs, discontinue use and consult a healthcare professional.

All purchase terms, including ordering, shipping, cancellations, returns, refunds, and exchanges, follow the corresponding links in our website.

4. Accuracy of Information

We strive for accuracy in product descriptions, pricing, color, availability, and other content. However, errors and inaccuracies may occur. Mermaid Cosmetics reserves the right to correct information or modify orders at any time, even after a purchase is submitted.

5. Intellectual Property

All site content including text, graphics, software, trademarks, logos, images, and patents is owned by Mermaid Cosmetics. All rights are reserved. No content may be reproduced, modified, used, or linked without express written permission.

6. Limited Licenses

We grant you a limited, revocable, non‑exclusive license to access and use the Site for personal use. You may not:

  • Frame or bypass site navigation;
  • Use automated tools (bots, spiders, scrapers);
  • Modify or create derivative works;
  • Impersonate others or misrepresent affiliation;
  • Upload malicious software;
  • Promote third-party content without approval.

These licenses terminate immediately upon violation.

7. Your Obligations & Responsibilities

You agree to use our Offerings lawfully and in good faith. You must not disrupt site functionality, use content unlawfully, or harm the experience of others. You are responsible for any losses arising from your misuse.

8. Your Account

You may create an account if you are of legal age. You are responsible for maintaining accurate information, confidentiality of login details, and all actions taken under your account. Notify us immediately of unauthorized use.

Our Site may link to third-party websites for convenience. We are not responsible for their content, policies, or practices. Your use of such sites is at your own risk.

10. Special Features, Functionality & Events

Special offers, contests, sweepstakes, or tools may be accompanied by additional terms. Participation indicates your agreement to those specific rules.

11. Submissions

Any suggestions, feedback, or inquiries you submit are treated as non-confidential. By submitting, you grant Mermaid Cosmetics a perpetual, worldwide, royalty-free license to modify, distribute, or use your submission for any purpose.

12. User Content

If you post reviews or photos, you grant us similar rights to use that content in support of our Offerings. You represent that your content does not violate any laws or third-party rights.

We respect intellectual property rights. If you believe your rights have been infringed, please notify us with a detailed copyright-compliant notice. We will respond in accordance with the Australian copyrights act.

14. Representations & Warranties; Limitation of Liability

Our Offerings are provided “as is” and “as available.” We disclaim all implied warranties except where prohibited by law. To the maximum extent permitted, Mermaid Cosmetics is not liable for indirect, incidental, or consequential damages. Our liability is capped at the amount paid by you in the prior six months.

15. Indemnification

You agree to indemnify Mermaid Cosmetics and its affiliates against any claims, damages, or costs resulting from your violation of these Terms, misuse of the Offerings, or infringement of a third‑party’s rights.

16. Disputes

Disputes are governed by the laws of NSW, Australia. Except where prohibited by law, any claim must be resolved by individual binding arbitration, not class action.

By using our Site, you agree we may provide required notices electronically via email or by posting on our Site.

18. General

  • These Terms and our Privacy Policy constitute the entire agreement.
  • We may modify these Terms at any time by posting updates with a new effective date.
  • If any provision is held invalid, the rest will remain in effect.
  • A failure to enforce a provision does not constitute a waiver.