Terms and Conditions
Last Updated: July 17, 2025
Welcome to the Mermaid Cosmetics website and online store (the “Site”). These Terms and Conditions (“Terms”) govern your access to and use of our Site, products, services, and any tools or features offered by us (collectively, the “Offerings”).
Please read them carefully. By using our Site, you accept and agree to be bound by these Terms, our Privacy Policy, and any additional terms that apply to specific features. If you do not agree, you are not authorized to access or use our Offerings.
1. Privacy
Your privacy matters to us. Our Privacy Policy explains how we collect, use, share, and protect your personal information. Please review the Mermaid Cosmetics Privacy Policy to understand our privacy practices.
2. Products and Services for Personal Use
All products, samples, and services are for your personal or individual professional use only. Resale or commercial use of our products without prior written consent is strictly prohibited. We reserve the right to limit quantities or cancel orders that exceed personal-use amounts.
All Mermaid Cosmetics products are provided for cosmetic use only. Results may vary between individuals. If irritation, redness, or an allergic reaction occurs, discontinue use immediately and consult a healthcare professional.
3. Purchase-Related Policies and Procedures
All purchase terms, including ordering, shipping, cancellations, returns, refunds, and exchanges, are governed by the corresponding policies available on our website.
4. Accuracy of Information
We strive to ensure that product descriptions, pricing, colors, availability, and other content are accurate. However, errors may occur. Mermaid Cosmetics reserves the right to correct inaccuracies or modify orders at any time, including after a purchase has been submitted.
5. Intellectual Property
All Site content, including text, graphics, software, trademarks, logos, images, and other materials, is owned by Mermaid Cosmetics. All rights are reserved. No content may be reproduced, modified, distributed, or used without prior written permission.
6. Limited License
We grant you a limited, revocable, non-exclusive license to access and use the Site for personal purposes only. You may not:
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Frame or bypass site navigation
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Use automated tools such as bots, spiders, or scrapers
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Modify or create derivative works
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Impersonate others or misrepresent affiliation
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Upload malicious software
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Promote third-party content without approval
This license terminates immediately upon violation.
7. Your Obligations and Responsibilities
You agree to use our Offerings lawfully and in good faith. You must not disrupt Site functionality, misuse content, or harm the experience of others. You are responsible for any losses resulting from your misuse.
8. Your Account
You may create an account if you are of legal age. You are responsible for maintaining accurate information, protecting your login details, and all activities under your account. Notify us immediately of any unauthorized use.
9. Third-Party Links
Our Site may include links to third-party websites for convenience. We are not responsible for their content, policies, or practices. Accessing third-party sites is at your own risk.
10. Special Features, Functionality, and Events
Special offers, contests, sweepstakes, or tools may be subject to additional terms. Participation constitutes agreement to those specific terms.
100% Australian-made skincare crafted with high-quality ingredients.
Cruelty-free skincare designed to nourish and protect your skin.
Free shipping on orders over $90 across Australia, delivered fast and securely to your doorstep.